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Bristol Collision Repairer Wants Stronger Language from OEM

Photo credit Carstar |
Ray’s CARSTAR: Front Entrance

Mike Ferrucci is a 39-year-old partner at Ray’s CARSTAR Auto Body in Bristol, Conn. He says he is not going anywhere, and collision repair is his future. He doesn’t believe that just because things have been done a certain way for 30 years that that’s the right way.

“I don’t believe that because I haven’t been doing it for 30 years,” Ferrucci says. “I want to fix cars correctly.”

But Ferrucci has been running into a challenge fixing cars correctly because he says insurers are using the OEMs’ language in their position statements on scanning against his shop. If the OEM says “recommended,” not “required,” Ferrucci says insurers will not pay for the scan.

Read the full story here.

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